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Resources

The following list of resources is part of the Patients' Association of Canada's Enhancing the Patient Voice in Ontario's Health Care Boards project sponsored by the Ontario Trillium Foundation.

Createdsort icon Title Terms
May 24, 2013 Practical Wisdom Tool: Creating Patient Information Brochures Alberta Health Services, brochures, patient and family centred care, patient experience, practical wisdom tools
May 24, 2013 Practical Wisdom Tool: From Harm to Healing Alberta Health Services, from harm to healing, harm, patient and family centred care, patient experience, patient participation, patient-provider partnership, practical wisdom tools
May 24, 2013 Practical Wisdom Tool: Emotional Care Pathways Alberta Health Services, emotional care pathways, health outcomes, patient and family centred care, patient anxiety, patient experience, practical wisdom tools
May 24, 2013 Practical Wisdom Tool: Compassionate Communication Alberta Health Services, communication, empathy, patient and family centred care, patient experience, practical wisdom tools, self care
May 24, 2013 Practical Wisdom Tool: Leadership Rounds Alberta Health Services, leadership, leadership rounds, patient and family centred care, patient experience, practical wisdom tools, quality of care
May 24, 2013 Practical Wisdom Tool: The Power of Leadership Alberta Health Services, leadership, patient and family centred care, patient experience, patient safety, practical wisdom tools, quality of care
May 24, 2013 Practical Wisdom Tool: The Art of Active Listening active listening, Alberta Health Services, patient and family centred care, patient experience, practical wisdom tools
May 24, 2013 Practical Wisdom Tool: Sharing your Healthcare Story to Improve Quality Alberta Health Services, healthcare story, patient and family centred care, patient experience, patient narrative, practical wisdom tools, quality of care
May 24, 2013 Practical Wisdom Tool: Seeing Through the Eyes of Patients to Improve Outcomes Alberta Health Services, outcomes, patient and family centred care, patient experience, patient safety, practical wisdom tools
May 16, 2013 Practical Wisdom Tool: The White Rose Program Alberta Health Services, patient and family centred care, patient experience, practical wisdom tools
May 16, 2013 Practical Wisdom Tool: Teach Back Alberta Health Services, patient and family centred care, patient-provider communication, practical wisdom tools
May 16, 2013 Practical Wisdom Tool: NOD to improve health outcomes Alberta Health Services, patient and family centred care, patient experience, patient-provider communication, practical wisdom tools
May 16, 2013 Practical Wisdom Tool: Making Moments Matter Alberta Health Services, patient and family centred care, patient experience, patient-provider communication, practical wisdom tools
May 16, 2013 Practical Wisdom Tool: Helping Patients Make Difficult Decisions Alberta Health Services, patient and family centred care, patient decision-making, patient experience
May 16, 2013 Practical Wisdom Tool: Family Presence Alberta Health Services, family participation, patient and family centred care, patient experience, practical wisdom tools
May 16, 2013 Practical Wisdom Tool: Engaging Patient Advisors Alberta Health Services, patient advisers, patient and family centred care, patient engagement, practical wisdom tools
May 16, 2013 Practical Wisdom Tool: Comfort Rounds Alberta Health Services, comfort, patient and family centred care, patient experience, patient safety, patient satisfaction, practical wisdom tools, staff satisfaction
May 16, 2013 Practical Wisdom Tool: Bedside Shift Report Alberta Health Services, communication, continuity of care, patient and family centred care, patient safety, practical wisdom tools
May 16, 2013 Practical Wisdom Tool: Dignity Conserving Care Alberta Health Services, attitude, behaviour, compassion, dialogue, patient and family centred care, patient experience, patient safety, patient satisfaction, practical wisdom tools
May 3, 2013 Stop the silent misdiagnosis: patients’ preferences matter misdiagnosis, patient perspective, patient preference, preference misdiagnosis
Apr 22, 2013 Patient Power: What it takes for patient associations to help shape public policy engagement strategies, patient association, patient engagement, patient perspective, policy
Jan 31, 2013 Models for Citizen and Patient Involvement in Health Care Policy - Part I: Exploration of their feasibility and acceptability citizen engagement, patient engagement, policy, public engagement
Nov 28, 2012 Community Advisory Committee Guidelines Advisory Committee, patient and family advisors, patient engagement, public engagement
Nov 28, 2012 How to Develop a Community-based Patient Advisory Council Advisory Committee, Aurora Health Care, community engagement, patient and family advisors, patient and family advisory council, patient education, patient perspective, patient safety, public engagement
Nov 28, 2012 Patient and Public Advisors Handbook Advisory Committee, Impact BC, patient and family advisors, patient education, patient perspective, Patients as Partners, Vancouver Coastal Health
Jul 19, 2012 Kingston General Hospital’s Patient and Family Advisory Council, Board Report boards, committees, family engagement, patient and family advisors, patient and family advisory council, patient and family centred care, patient engagement, quality improvement, quality of care
Jul 19, 2012 Kingston General Hospital leads patient-centred care reforms Change Foundation, Daryl Bell, Eleanor Rivoire, Jennifer Dee, Kingston General Hospital, patient and family centred care, patient engagement, patient satisfaction, quality of care
Jul 19, 2012 Kingston General Hospital’s Patient and Family Advisory Council family engagement, KGH, Kingston General Hospital, patient and family advisors, patient and family centred care, patient engagement, patient perspective, patient satisfaction, quality of care, service redesign
Jul 19, 2012 Holland Bloorview Family Leaders family advisors, family engagement, Holland Bloorview Kids Rehabilitation Hospital, patient satisfaction, quality of care, service redesign
Jul 19, 2012 The Road to Excellence: Our Journey of Patient and Family Centred Care family engagement, patient and family advisors, patient and family centred care, patient engagement, patient perspective, patient satisfaction, PFCC, TBRHSC, Thunder Bay Regional Health Sciences Centre
Jul 19, 2012 Transforming Healthcare: Patient and Family Advisors Improving Care family engagement, patient and family advisors, patient and family centred care, patient engagement, patient perspective, patient satisfaction, PFCC, quality of care, TBRHSC, Thunder Bay Regional Health Sciences Centre
Jul 19, 2012 The Road to Excellence is Paved with Partnerships: Our Journey of Patient and Family Centred Care family engagement, patient and family advisors, patient and family centred care, patient engagement, patient perspective, patient satisfaction, PFCC, quality of care, TBRHSC, Thunder Bay Regional Health Sciences Centre
Jul 6, 2012 Will Performance Measurement Lead to Better Patient Outcomes? patient safety, performance measures, quality of care
Jul 6, 2012 What is Patient- and Family-Centered Care? family engagement, Medical College of Georgia, patient and family advisors, patient engagement, patient perspective, patient-provider relations, policymaking, quality of care, service redesign
Jul 5, 2012 Patient and Family Centred Care: Development of Logic Model employee satisfaction, patient and family centred care, patient-provider relations, quality of care
Jul 5, 2012 Healthcare in a land called PeoplePower: nothing about me without me electronic medical records, employee engagement, employee satisfaction, patient engagement, patient perspective, patient satisfaction, patient-centered care, patient-provider relations, quality of care
Jul 5, 2012 Patient-Centered Care 2015: Scenarios, Vision, Goals & Next Steps care self-management, patient-centered care, Picker Institute, provider education, quality of care
Jul 5, 2012 Putting Patients First: Partnering with Patients' Families care self-management, family engagement, patient and family centred care, quality of care
Jul 5, 2012 Patient-Centred Care Improvement Guide care self-management, continuity of care, patient and family centred care, patient engagement, patient perspective, patient-provider relations, Picker Institute
Jul 5, 2012 Always Events: Creating an Optimal Patient Experience patient engagement, patient participation, patient perspective, patient-provider relations, Picker Institute, provider education, quality of care
Jul 4, 2012 Patient and public perspectives shaping scientific and medical research: panels for data, discussions, and decisions committees, patient engagement, patient participation, public engagement
Jul 3, 2012 Tap into the Patient Perspective committees, patient education, patient participation, patient perspective, patient training
Jun 28, 2012 The Patient will see you now: Rebalancing relationships between people who use services and those who provide them care self-management, patient engagement, patient participation, patient perspective, patient-provider relations, provider education, public engagement
Jun 28, 2012 Patient involvement in patient safety: Protocol for developing an intervention using patient reports of organisational safety and patient incident reporting organisational safety, patient engagement, patient incident reporting, Patient Measure of Organisational Safety, patient participation, patient perspective, patient safety, PMOS, reporting
Jun 28, 2012 Quality Accounts patient and public engagement report Local Involvement Networks, patient engagement, public engagement, quality of care
Jun 28, 2012 Engaging and Responding to Communities: A Brief Guide to Local Involvement Networks committees, Local Involvement Networks, patient engagement, patient participation, public engagement
Jun 28, 2012 Putting people at the heart of care NHS, patient engagement, patient participation, patient perspective, public engagement, quality improvement, quality of care
Jun 28, 2012 The quality of patient engagement and involvement in primary care general practitioners, patient engagement, patient participation, patient perspective, primary care, provider education, quality of care, The King's Fund
Jun 28, 2012 Patient and public engagement in the new commissioning system engagement techniques, NHS, patient engagement, patient participation, patient perspective, patient representatives, public engagement
Jun 28, 2012 Working with patients and members of the public: Current Practice and Future Plans 2011 - 2012 Manchester Biomedical Research Centre, patient education, patient engagement, patient participation, patient perspective, provider education, public engagement, quality of care